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HomeContractorsRestorationCare, Custody & Control
Care, custody & control

Coverage for the property in your hands.

Restoration means working on, moving, and storing other people's property, the building you are drying, the contents you packed out, the structure you secured. Standard general liability commonly excludes damage to property in your care, custody, or control, and this coverage is what closes that gap.

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Care, custody, and control coverage responds to damage to property that is in your care while you work on, handle, or store it, which standard general liability commonly excludes. For restoration contractors it covers the customer's building and contents you are drying, cleaning, moving, or storing, an exposure present on nearly every job.

The exclusion behind the certificate

General liability generally covers damage to property you do not control, a neighbor's fence, a bystander's car. It commonly excludes damage to property in your care, custody, or control, which is the property you are actually working on or storing. In restoration, that is the customer's building and contents, so the exclusion sits directly over your core exposure.

Where it applies in restoration

It applies to the structure you are drying or cleaning, the contents you pack out and store, and the property you secure during mitigation. A dropped item, a drying error that damages finishes, a loss at your storage facility, all involve property in your care. Care, custody, and control coverage is what responds to that damage.

Sizing the limit

The right limit reflects the value of property you hold at once, especially at peak storage. A default limit may be far below the value of a full pack-out sitting in your warehouse. We size the coverage to your actual exposure so a single large loss does not exceed what the policy will pay.

How we handle it

We confirm whether your program covers property in your care, place or endorse care, custody, and control coverage where it does not, and size the limit to the value you actually hold. We coordinate it with your general liability and property coverage and pair it with the documentation practices that keep disputes from becoming uncovered losses.

Frequently asked

Common questions.

What does care, custody, and control mean?
It refers to property that is in your care while you work on, handle, or store it. Standard general liability commonly excludes damage to such property, even though it covers damage to property you do not control. For restoration, the property in your care is the customer's building and contents, so this is a central exposure.
Why does general liability exclude it?
General liability is designed for third-party damage to property you do not control, not for the property you are directly working on or holding. Damage to property in your care is treated as a business risk you manage, so it is commonly excluded or limited. Care, custody, and control coverage is what specifically addresses it.
How much coverage do I need?
Enough to cover the value of property you hold at once, especially at peak storage. If a fire or theft hit a full pack-out in your warehouse, the limit needs to respond to the total value. We size it to your real exposure rather than accepting a default that may be far too low.
Does it cover inventory disputes over stored contents?
It responds to damage or loss of property in your care, but disputes over condition or count are best defended with documentation, inventories, photos, and clear intake and release records. The coverage and your records work together. We help you understand what the coverage resolves so your practices handle the rest.
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Is the customer property in your care covered?

GL usually excludes what you are working on or storing. We make sure that core restoration exposure has a policy behind it.

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We confirm property in your care is covered
We size the limit to your peak exposure
We coordinate it with GL and property
You get a clear read, no obligation
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Independent, restoration-first

Cover the property you are trusted to hold.

Tell us what you work on and store, and we will place care, custody, and control coverage sized to your real exposure.

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