When your staff deliver or run errands using their own or rented vehicles, the liability can fall to your restaurant, and personal auto policies generally exclude business use. Hired and non-owned auto fills that gap.
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Personal auto policies generally exclude business use, so when an employee has an accident while delivering or running a work errand, their insurer can deny the claim and the liability can flow to the restaurant. HNOA is built for exactly that exposure, common to pizza, delivery, and catering operations.
Non-owned covers vehicles the business does not own, like an employee's personal car used for work. Hired covers vehicles the business rents or borrows. Both sit alongside any owned-vehicle commercial auto coverage, and most delivery and catering restaurants need the non-owned piece.
HNOA protects the business from liability; it does not pay to repair the employee's own car, that remains their personal policy's job. Understanding that line keeps expectations aligned, and it is why drivers should carry their own adequate coverage too.
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Tell us how your staff drive for the business and we will make sure the liability is covered.