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General liability insurance

For the office, the open house, and the visitor.

General liability is the foundation for ordinary, non-professional risk: a client who slips at an open house, a visitor injured in your office, accidental damage to someone else's property during operations. It is important and inexpensive, but it is not the policy that covers your professional mistakes, and confusing the two is a common and costly error.

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General liability covers bodily injury, property damage, and personal and advertising injury arising from your ordinary operations. For real estate, that means premises and operations risk, the open-house fall, the office visitor, the accidental damage. It is foundational, but it does not cover professional advice errors, nondisclosure, or failed representations, which sit with E&O.

What GL is for

Think of GL as covering the physical and premises side of your business. Open houses, office foot traffic, leased space, staging operations, and onsite management offices all create exposure to someone being hurt or something being damaged, and GL responds to those claims. Many leases require you to carry it, and it is often bundled into a BOP for a small office.

What GL does not do

The key limit is that general liability is not business liability in the broad sense. It will not respond to a nondisclosure claim, a negligent representation, or a failed-representation dispute, those are professional claims that need E&O. Buying GL and assuming the core of the business is protected is one of the most common misconceptions in this niche.

Sizing it to your operations

The right limit reflects your foot traffic, event and open-house activity, lease requirements, and whether you operate owner-occupied space, staging, or onsite management. Where the exposure is larger, an umbrella over the GL adds inexpensive catastrophic-injury protection. We make sure the GL fits the operation and connects properly to the rest of the program.

Frequently asked

General liability insurance, answered.

What does general liability cover for a real estate firm?
Bodily injury, property damage, and personal and advertising injury from your ordinary operations, an open-house slip and fall, a visitor injured in your office, accidental damage to a third party's property. It also typically satisfies the liability requirement in an office lease. It is the foundational premises-and-operations coverage, often bundled into a business owners policy.
Does general liability cover professional mistakes?
No. General liability covers ordinary bodily injury and property damage, not professional errors. A nondisclosure, a negligent representation, or a failed-representation claim is a professional matter covered by E&O, not GL. This is the single most important distinction to understand: GL and E&O cover different claims, and a real estate firm generally needs both.
Do I need general liability if I work from home or have no office?
Often still yes. Even without a traditional office, you create premises and operations exposure, open houses, client meetings, showings, and lease or client contracts may require it. The cost is modest, and it covers a real gap. A BOP can be an efficient way to combine GL with property coverage for a small or home-based operation.
Is general liability included in a BOP?
Usually, yes. A business owners policy bundles general liability with property coverage for a small business, which is efficient for many solo agents and small offices. The caution is that a BOP does not include professional liability, auto, or workers comp, so it is a base layer, not a complete program. E&O and cyber still sit on top.
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Is your liability program complete, or just the premises half?

Take a few minutes and we will check your general liability against your operations and lease requirements, confirm it connects to E&O and umbrella, and flag where a claim would fall between policies.

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We size GL to your foot traffic and lease requirements
We confirm it connects to E&O and umbrella
We make sure professional claims are covered separately
You get a clear read on your liability program
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For the office, the open house, and the visitor.

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