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Errors & omissions insurance

The core coverage when your work is blamed for a loss.

For most real estate professionals, the most serious lawsuit is not a slip-and-fall, it is professional: a claim that your advice, your disclosure, or your paperwork cost someone money. Errors and omissions, or E&O, is the coverage built for exactly that, and it is the single most important policy most real estate firms carry.

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E&O responds to claims that a real estate firm caused financial harm through a professional failure, a missed disclosure, a negligent representation, a marketing error, a blown deadline, a contract-handling mistake. It generally does not cover intentional fraud, theft, bodily injury, or damage to your own property. Agents, brokers, teams, consultants, appraisers, and inspectors all need some form of it, though the policy may carry a different name by profession.

Why E&O, not general liability

The most common and most backwards assumption in this niche is I am careful, so I mostly need general liability. For a real estate professional it is the reverse: your most likely serious claim is professional, not premises-based. General liability covers an open-house slip; it does nothing for a nondisclosure or failed-representation claim. E&O is the coverage that responds when the work itself is challenged, which is where the real exposure lives.

How claims-made and retro dates work

E&O is usually written on a claims-made basis, meaning it covers claims made while the policy is in force for work done after a retro date. That makes continuity important: if you switch carriers and lose prior-acts coverage, a claim on older work can fall into a gap. Maintaining the retro date and prior-acts coverage is one of the most important and most overlooked parts of carrying E&O.

Sizing the limit to the work

Limits should be tested against transaction size, not just fee size. A claim is measured against the harm alleged, which on a high-value property or a large commercial deal can dwarf your commission. Selling higher-value properties without raising the E&O limit to match is a common way firms end up materially underinsured. The right limit reflects your largest transactions and your exposure, not last year's premium.

Frequently asked

Errors & omissions insurance, answered.

What does real estate E&O insurance cover?
It covers claims that your professional service caused a financial loss: failure to disclose a material fact, negligent representation, errors in listing or marketing information, missed deadlines, contract-handling mistakes, and similar professional failures. It pays defense costs and covered judgments up to the policy limit. It does not cover intentional fraud, theft, bodily injury, or damage to your own property, those need other coverages.
How is E&O different from general liability?
E&O covers professional mistakes, the advice, disclosures, and documents at the heart of your work. General liability covers ordinary bodily injury and property damage, like a visitor injured at an open house. They cover different claims, and for a real estate professional the professional claim is usually the more serious one. Carrying GL and assuming it handles professional errors is one of the most common and costly mistakes.
What is a retro date, and why does it matter?
The retro date is the point after which work is covered by a claims-made E&O policy. Because a real estate claim can arrive long after a deal closes, the retro date and prior-acts coverage determine whether a claim on older work is covered. If you switch carriers and lose prior acts, years of past work can become uninsured. Keeping the retro date intact is essential to continuous protection.
How much E&O should I carry?
Enough to stand up to the size of your transactions, not just your fees. A claim is measured against the value of the deal and the harm alleged, which can be many multiples of your commission. Higher-value properties and larger commercial deals call for higher limits. We test the limit against your actual transaction profile rather than defaulting to a minimum.
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Is your E&O sized and structured for how you actually work?

Take a few minutes and we will check your E&O limit against your transactions, confirm your retro date and prior-acts coverage, and flag where a professional claim would find a gap.

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We test the E&O limit against transaction size, not just fees
We confirm your retro date and prior-acts coverage
We make sure the form fits your profession and services
You get a clear read on professional-liability exposure
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The core coverage when your work is blamed for a loss.

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