Technology E&O covers failures in the technology services and products you provide, a site that goes down, software that does not perform, a project that fails, which standard professional liability may not fully address for tech work.
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When a client's claim is about the technology itself, a build that failed, a system that went down, software that did not perform as promised, technology E&O is the coverage designed for it. It is broader and more tech-specific than generic professional liability, which may not contemplate the systems-and-software exposure of a tech firm.
Technology E&O (failures in your services and products) and cyber (data breaches and security incidents) are related but distinct, and a serious incident can implicate both. Many tech and IT contracts require both, and the two have to be coordinated so a claim does not fall between them. We make sure they work together.
Technology and IT service contracts routinely require technology E&O and cyber at specified limits, with additional insured status. For MSPs and firms with deep client-system access, the limits matter more given the concentrated exposure. We line the coverage up with the contracts and the access.
Tell us your services, clients, and the data you handle and we will check this coverage against how your firm operates. Educational, no obligation.
Tell us about your technology services and we will line up tech E&O and cyber.