Commercial real estate has gone digital: building systems on networks, rent and deposits collected online, tenant and financial data in the cloud, and wire instructions moving by email. Each of those is an exposure a property policy was never written for. Cyber insurance is the coverage for the breach, the fraud, and the system attack that increasingly reach property owners.
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Modern commercial real estate runs on systems: networked HVAC, access control, and building automation; online portals for rent, deposits, and applications; and email threads that carry wiring instructions on acquisitions and refinances. Each creates a path for a breach, a ransomware attack that locks building systems, or a fraudulent wire that diverts funds. The exposure grew quietly as operations digitized, while the property policy stayed focused on physical perils.
A property policy responds to fire, water, and wind, not to a hacked building-automation system, a breach of tenant data, or a social-engineering wire fraud. Cyber covers the response and liability side of those events: forensic investigation, notification and credit monitoring, regulatory exposure, lost income from a system outage, and, depending on the policy, ransom payments and funds-transfer fraud. It is a distinct category, not an extension of property coverage.
The right cyber coverage depends on how digital the operation is: the amount of tenant and financial data held, the reliance on connected building systems, the volume and size of electronic funds transfers, and the in-house versus outsourced IT setup. A small owner with a simple setup needs less than a portfolio operator running smart buildings and a payment portal. We scope it to your actual digital footprint, with attention to the funds-transfer feature that real estate transactions make critical.
Take a few minutes and we will look at your building systems, payment portals, and transaction email, and tell you where a breach or a fraudulent wire would land.
Tell us how digital your operation is and we will give you a straight read on your cyber exposure.